Shenzhen Heijin Industrial Manufacturing Co.,Ltd The main products include interactive whiteboard, whiteboard machine, education touch one machine, conference touch one machine, LCD advertising machine, large screen LCD splicing screen, nano touch blackboard all-in-one machine, smart electronic class card, central controller, Digital physical display, multimedia speakers, infrared touch modules, campus security IoT devices, etc.

Why does the interactive smart tablet power indicator light red and the indicator light does not turn green (blue light)?

A: Dear user, hello, please confirm:

1. The voltage and grounding of the power cord socket are normal.

2. If there is no problem with the power supply, make sure that the USB multimedia port on the TV card side has no external device.

3. Please try using the button and remote control.

Does the software support import Microsoft PPT, WORD, EXCEL?

Support import jpg, gif, bmp, png, ppt, doc, xls, etc., and import it as a whiteboard background image.